Debit Dawg - Terms and Conditions
(Download the two-page brochure - 251KB PDF)
Debit Dawg Account
The undersigned, referred to herein as the "Cardholder", hereby opens a Debit Dawg Account and by signing the deposit form (on the second page of the brochure), agrees to be legally bound by all the terms and conditions set forth herein.
Debit Dawg Office
The Debit Dawg Account will be administered by the ID Card Office, which is located on the second floor of the Student Center. Normal hours of operation are Monday through Friday: 8:00 am - 4:30 pm and the phone number is 618.453.3494.
Effective Date of Agreement
The term of the Debit Dawg Account Agreement commences when the Cardholder's debit account deposit is accepted by Southern Illinois University Carbondale, referred to herein as "SIUC", and expires when one of the following occurs:
- Verification of official separation from SIUC or
- Cancellation by SIUC in the event the Cardholder violates or breaches the terms or conditions of the agreement
Nature of Account
Cardholder understands and agrees that the Debit Dawg account is not a credit account and that under no circumstance may debit or charges to the account result in a balance below zero. The Debit Dawg account may not be used to obtain cash or cash advances under any circumstances. The purchase of alcoholic beverages will not be permitted in the system.
Establishing the Account
Debit Dawg accounts are initially established with a deposit. Deposits to your "Debit Dawg" Account may be made in person at the Check Cashing windows located on the second floor of the Student Center, by Western Union wire transfer (addressed to SIUC), by mail, on line using SalukiNet (instructions), or over the phone using VISA, MasterCard, Discover, or American Express by calling Check Cashing at 618.453.3493 during regular business hours. There is a $2.00 'Convenience Charge' on all phone generated credit card deposits to Debit Dawg. Funds deposited after 4:00 p.m. Monday - Thursday will be available the following day. Funds deposited after 4:00 p.m. on Friday will be available the following Monday. Funds may also be added at any of the Debit Dawg cash machines located in Lentz, Trueblood, Grinnell and University Halls, Student Center 1st floor, Morris Library, Law School, Faner Computer Lab (CLC1), ASA Computer Lab (CLC2) and Rehn Hall (CLC3).
Your personal account may be used only by you. Please include the SIUC ID number and name of the account holder on the check (payable to SIUC) and mail to "Debit Dawg", Southern Illinois University Carbondale, Student Center ID Card Office, 1255 Lincoln Drive, Mail Code 4407, Carbondale, IL 62901.
Checks returned marked "insufficient funds" will result in a hold being placed on the Cardholder's "Debit Dawg" Account. A returned check must be replaced with cash in the Debit Dawg Office, and a $25.00 returned check penalty will be charged to the Cardholder's bursar account. The penalty charge is subject to change without prior notification.
No Interest on Funds
Cardholder understands and agrees that no interest or other earnings will be paid to the Cardholder or credited by SIUC to the Cardholder's account.
Monthly Statement & Sales Receipts
Cardholder consents to receive a monthly statement detailing the activity in the Cardholder's account via the SIUC e-mail system. It is the Cardholder's responsibility to provide an e-mail address, and monthly statements will only be sent to the e-mail address provided by the Cardholder. Sales receipts, if requested, will be provided on demand to Cardholder at all points of sale with the exception of vending, copying and laundry machines.
Use of the Debit Dawg Account
The SIUC identification card is the only access device to the Debit Dawg Account. This card must be presented to the cashier at the time of purchase and is the only way of accessing the Cardholder's account. This account is non-transferable. The Cardholder may pay for a guest's transaction by way of his/her account, as long as the Cardholder is present at the time of the transaction. The card will be confiscated if found to be used by an unauthorized individual.
Locations
Debit Dawg Account may be used at these locations.
Lost or Stolen Cards
Cardholder is responsible for safeguarding his/her ID card. Should a card become lost, either accidentally or by theft, SIUC assumes no responsibility for illegitimate purchases from the Cardholder's account prior to the Cardholder notifying Check Cashing by calling (618) 453-3493 during the posted operating hours for Check Cashing Services, or by stopping by the ID Card Office, 2nd floor of the Student Center or by calling the Department of Public Safety (618.453.3771) after normal ID Office Business Hours to report the card as lost. Your card may also be inactivated or activated on-line by using SalukiNet. Lost or damaged cards will be replaced by the ID Card Office upon the Cardholder's request. These replacements will be made in accordance with existing ID card policies.
Closing Account; Refunds; Returns
Cardholder agrees to abide by all laws, SIUC rules, regulations, policies and procedures. SIUC reserves the right to cancel this agreement in the event the Cardholder violates any such rules, laws, regulations, policies and/or procedures or breaches in any way any term or condition of this agreement. The "Debit Dawg" Account will be closed automatically in due course if the Cardholder ceases to be a student, faculty or employee of SIUC. An account may be closed upon request or as outlined by the conditions in Effective Date of Agreement, or at the end of the current semester. This request must be made through the "Debit Dawg" Office. At the time the plan is closed, (either at the end of the semester or upon verification of official separation from SIUC) the "Debit Dawg" Office will credit any remaining funds in the plan to the Cardholder's Bursar account. Accounts less than $10.00 will not be refunded. Goods and services purchased and debited to the "Debit Dawg" Account may be returned subject to return policies at the location where the purchase was made. If such a return is permitted, the Cardholder's account will be credited for the appropriate amount. The Cardholder understands and agrees that no cash refunds or withdrawals may be made to the Cardholder.
Error Resolution Procedures
Cardholder must telephone 618.453.3494 or write Debit Dawg, Southern Illinois University Carbondale, Student Center ID Card Office, 1255 Lincoln Drive, Mailcode 4407, Carbondale, IL 62901-4407, as soon as possible, if Cardholder believes there has been an error in connection with the Cardholder's account. Such notification must include: Cardholder's name and SIUC ID number, description of the error or the transfer in question, an explanation of items believed to be in error and the dollar amount of the suspected error. If notification is made orally, SIUC may require that the Cardholder send the complaint or question in writing within ten (10) business days. SIUC will inform Cardholder of the results of its investigation within ten (10) business days of the date SIUC receives notification from Cardholder and will promptly correct any error. If SIUC determines that there was no error, SIUC will send Cardholder a written explanation within three (3) business days after the conclusion of its investigation. Cardholder may ask for copies of the documents that SIUC used in its investigation.
Modification of Agreement
SIUC may modify the terms and conditions of this agreement by providing to the Cardholder a copy of any such changes prior to the effective date. The Cardholder will have a right to close his/her Debit Dawg Account within thirty (30) days of such notification. If Cardholder does not close his/her Debit Dawg Account within that period and after such notification by SIUC, Cardholder agrees to be bound by such changes in his/her Debit Dawg Account terms and conditions. Cardholder consents to delivery of such changes via notification by e-mail. SIUC may terminate this program in whole or in part at any time.
